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Terms and conditions of sale
At Creaciones Meng, we are very pleased to be able to offer you our services!
- 1- Orders must always be placed through our website www.creameng.com or through our sales network to avoid possible errors.
- 2- The prices in our price lists do not include applicable taxes. In the event of any price discrepancy, the price stated in the confirmation issued by Creaciones Meng, S.L. shall always prevail.
- 3- Deliveries are not made to countries other than the country of origin where the company placing the order is registered.
- 4- Goods will always be delivered curbside by the shipping agency, and it will be the customer’s (company’s) responsibility to receive and safeguard the goods.
- 5- The minimum order amount with shipping charges applied, and the minimum order amount with free shipping, will always depend on your geographical area, plus applicable taxes for that geographical area. Order amounts are always calculated before taxes for shipping purposes.
| Country | Minimum Order | Shipping Charges | Free Shipping Order | Free Shipping Order (Islands) | Customs Procedures |
|---|---|---|---|---|---|
| Spain | 200€ | 10% | 350€ | ||
| Balearic Islands | 300€ | 10% | 500€ | ||
| Ceuta and Melilla | 700€ | 10% | 700€ | ||
| Canary Islands | 700€ | 10% | 1,500€ | ||
| Portugal | 500€ | 10% | 700€ | 1,500€ | |
| France | 700€ | 10% | 1,500€ | 2,000€ | |
| Italy | 700€ | 10% | 1,500€ | 2,000€ | |
| Germany | 700€ | 10% | 1,500€ | 2,000€ | |
| Other EU Countries | 700€ | 10% | 2,000€ | 3,000€ | |
| Morocco | 1,000€ | 10% | 2,000€ | 3,000€ | Any amount arising from customs expenses applicable to sales made to customers outside the European Union shall be fully borne by the customer. |
| Algeria | 1,000€ | 10% | 2,000€ | 3,000€ | Any amount arising from customs expenses applicable to sales made to customers outside the European Union shall be fully borne by the customer. |
| Other Non-EU Countries | 1,000€ | 10% | 2,500€ | 3,500€ | Any amount arising from customs expenses applicable to sales made to customers outside the European Union shall be fully borne by the customer. |
If your country is not listed above, please contact us for conditions by sending an email to attcliente@creameng.com
Thank you for your purchase and we hope to serve you again soon.
Información importante – Vacaciones de verano
Creaciones Meng hará una pausa por vacaciones de verano del 10 al 21 de agosto, ambos inclusive.
Los pedidos recibidos hasta el 4 de agosto serán gestionados y expedidos antes del cierre vacacional.
Los pedidos realizados a partir del 5 de agosto se tramitarán desde el 24 de agosto, siguiendo el orden de recepción.
Asimismo, le informamos de que la empresa hará una pequeña pausa los días 31 de agosto y 1 de septiembre con motivo de las fiestas patronales de nuestra localidad.
Le recomendamos realizar sus pedidos con antelación para garantizar la disponibilidad y los plazos de entrega.
